Shipping policy
All orders are processed within 2 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer Free Shipping on eligible products within India.
International Shipping Rates and Estimates
We offer international shipping to the following countries: USA, Canada and Rest of the World
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $10 flat rate shipping to countries outside US.
|
Shipping option |
Estimated delivery time |
Price |
|
India |
2 to 7 business days |
FREE |
|
United States/ Canada |
2 to 7 business days |
$5-$8 |
|
Rest of the World |
2 to 7 business days |
$10 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SwagApparels is not responsible for these charges if they are applied and are your responsibility as the customer.
Local delivery
Free local delivery is available for orders over $5 within the United States. For orders under $10, we charge $8 for local delivery.
Deliveries are made from 9 am - 9 pm on working days. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@swagapparels.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Refunds, returns, and exchanges are applicable only for prepaid orders.
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@swagapparels.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@swagapparels.com.